Refund & Return Policy

We want you to shop with confidence at Golfing Enthusiasts. If you are not completely satisfied with your purchase, we’re here to help.

30-Day Return Policy

You may request a return within 30 days of receiving your order. For packages lost in transit, claims must be submitted within 30 days of the estimated delivery date.

Eligible Returns

We accept returns for both defective and non-defective products.

Returned products must be in new or slightly used condition and include the original packaging whenever possible.

How to Start a Return

To request a Return Authorization (RA#), please email support@golferenthusiast.com with:

• Your order number
• The reason for your return
• Photos or a short video if the item is damaged, defective, or incorrect

Once your request is approved, we’ll provide your Return Authorization Number (RA#) and the address of the nearest return facility.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot be responsible for packages lost during return transit.

Restocking Fee

No restocking fee is charged for approved returns.

Refund Processing

After we receive and inspect your returned item, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 10 business days.

Your bank or credit card provider may require additional time to post the refund to your account.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery at support@golferenthusiast.com with photos of the issue. We’ll work quickly to resolve the problem.

Exchanges

We do not offer exchanges. If you’d like a different item, please return the original item (if eligible) and place a new order.

European Union Customers

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days without giving a reason, provided the item is returned in accordance with applicable consumer protection laws.

Late or Missing Refunds

If you haven’t received your refund after 10 business days, please:

• Check your bank account.
• Contact your credit card provider.
• Contact your bank.

If you’ve completed these steps and still haven’t received your refund, please contact us at support@golferenthusiast.com.

Need Help?

If you have any questions regarding returns or refunds, please contact our support team at support@golferenthusiast.com.