Shipping Policy
Thank you for shopping with Golfing Enthusiasts. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders placed before 3:00 PM EST are processed within 1–3 business days. Orders are processed Monday through Saturday, excluding holidays.
Because our products are custom-made upon order placement, fulfillment takes 1–3 business days before shipment. This on-demand production helps reduce waste and supports more sustainable manufacturing.
During periods of high order volume, processing may be delayed slightly. If there is a significant delay, we will notify you via email.
Delivery Time
After your order has been processed and shipped, delivery typically takes 4–7 business days.
Estimated total delivery time is 5–10 business days from the date your order is placed, depending on your location and local carrier operations.
If your order has not arrived within the estimated delivery time, please contact us at support@golferenthusiast.com.
Shipping Charges
Shipping charges are calculated and displayed during checkout before payment is completed.
Shipping Destinations & Methods
- United States
- Carrier: DHL
- Order Processing: 1–3 business days
- Transit Time: 4–7 business days
- Total Estimated Delivery: 5–10 business days
- Shipping Cost: $4.49
- Canada
- Carrier: AirCanada / Rivo / UniUni
- Order Processing: 1–3 business days
- Transit Time: 4–7 business days
- Total Estimated Delivery: 5–10 business days
- Shipping Cost: $6.99
Please note that delivery times are estimates and may be affected by weather conditions, customs clearance, holidays, or carrier delays.
Shipping Origin
We work with trusted print-on-demand fulfillment partners that operate facilities in multiple countries to ensure efficient production and shipping.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country’s customs authority. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Order Tracking
Once your order ships, you will receive a tracking number via email. If you have any questions regarding your shipment, please contact us at support@golferenthusiast.com.
Incorrect Shipping Address
If you entered an incorrect shipping address, please contact us immediately at support@golferenthusiast.com. Address changes can only be made before the order enters production or shipping. Once processing has begun, we cannot guarantee that changes can be made.
Order Cancellation
Orders may only be canceled before production begins. Approved cancellations are subject to a 15% cancellation fee to cover payment processing and administrative costs.
Orders that have entered production or have already shipped cannot be canceled.
Wrong or Damaged Products
If you receive an incorrect or damaged item, please contact us within 7 days of delivery by emailing support@golferenthusiast.com. Include your order number, photographs of the item, and a brief description of the issue. We will resolve the matter as quickly as possible.
Please keep all original packaging and damaged items until your claim has been completed.
Returns & Refunds
If you wish to return an item, please request a Return Authorization (RA) by contacting support@golferenthusiast.com. Include your order number, the reason for the return, and supporting photos or videos if applicable.
Once approved, we will provide the nearest return address. We recommend using a trackable shipping service, as we cannot be responsible for lost return shipments.
After your returned item is received and inspected, your refund will be issued to your original payment method. A confirmation email will be sent once the refund has been processed.
For complete return instructions, please see our Refund Policy.
